*If your account type is B2B Goods Trade or Other business, please refer to https://help.sunrate.com/docs/how-to-make-payments for the relevant payment guidelines.
Order Management
Usually, when you apply for a collection account, you can already authorise the relevant store to obtain the credit limit.
You can check the settlement credit quota on the Order Management page:
Two ways to get extra credit quota:
1. Upload orders manually
Click on Payment before selecting Upload Order at the top right corner of the Order Management page.
Download the order template to your device from the pop-up window and fill it out. Thereafter, upload it in the same window and click Confirm.
The template looks like this:
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2. Add authorisation
Select Store Authorisation on the left column, and click Add Authorisation.
Next, you will be redirected to a page where you can select the platform and site of the store you are operating.
*If you cannot find the platform or site your store belongs to on this interface, please refer to the instructions above to manually upload the orders.
Once you have selected the platform and the site of the store you are operating, enter the corresponding information, and click Authorise.
3. View & manage your orders
You can view the status of the orders you have uploaded and modify them at any time on the Order Management page.
*Note: All CNY-related settlement services provided by SUNRATE are facilitated by licensed institutions who are our partners.