How to make payments to a Third-party(General) ?

  • Updated on Dec 2, 2024
  • Published on Oct 25, 2024
  • 1 minute(s) read
  • WW

Make a Global Payment

1. Enter Payment Information and Get Exchange Rate

  • Click Payment, then go to the FX & Payment page. After filling in the required information, click Get Quote.
     *Please ensure that the currency type matches the currency specified in the recipient information.  

     *For details on the difference between Fee Types (SHA and OUR) and OBO Payment, please refer to the FAQ.

2. Confirm the quote and initiate Payment

  • After clicking Get Quote, you will see your transfer amount, the current exchange rate, the amount the recipient will receive, and the transfer fee displayed on the right side of the screen. If you confirm that all information is correct within fifteen seconds, you can click Confirm Quote to complete the transfer.

3. Transaction submitted successfully

  • After clicking Confirm Quote, the transaction will be submitted successfully. You shall see this page:

4. Upload Transaction Materials

  • After submit the transaction, please be sure to upload the required materials for the corresponding transaction.

    *The required materials may vary depending on the trade type. Please refer to the FAQ for details.

  • To upload materials, go to the Transaction in Progress section at the bottom of the page, click More under the Actions column of the corresponding transaction, and then click Upload Material.

FAQ (Frequently Asked Questions)

1. What is the difference between SHA and OUR transfers?

  • SHA: Bank charges are split between you and the recipient.

  • OUR: The recipient receives the full amount without any deductions.

2. What is the function of OBO Payment?

  • When OBO payment function is enabled, the payer for the transaction will appear as your registered company entity with SUNRATE. If OBO is not enabled, SUNRATE will appear as the payer for the transaction.

3. What materials are usually required for transactions?

  • For goods trade: contract or invoice + bill of landing (if unavailable temporarily, submit them later).

  • For service trade: contract or invoice + additional supporting documents(if any).