1.Go function management
Click your username in the top right corner and select "Function Management" from the dropdown menu.
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2.Check your account type and account functions
On the Function Setting page, please check if your current Account Type and Account Function match your business needs. If your needs for Account Function change in the future, you can modify it manually anytime.
*If you're unable to modify certain options of your Account Function, or you would like to modify your Account Type, you can contact us for assistance.
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3.Select Platform Version*
If your Account Type is “B2B Goods Trade Payment/Collection” you can switch between the two platform versions we offer on the Platform Version page.
*For “E-commerce Marketplace Collection” and “Other Trade” customers, your platform version is set to the general version by default.
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FAQ (Frequently Asked Questions)
1. Are there any differences in functionality between the two platform versions?
Both the lite version and the general version share the same core functionalities. The only difference lies in certain operational procedures.
2.What should I do if I find that my current Account type does not match my business model and needs to be changed?
If you think your current Account type needs to be changed, please contact our customer service via sunrate.com/contact-us/ or your dedicated business development representative for assistance.
3.Can I activate functions that I don't currently need?
Technically you can do that. We recommend you to keep your commonly used functions enabled, you can activate the additional functions whenever you need them.