1. Navigate to Function Management
Click on your username at the top right corner and select Function Management from the drop-down menu.
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2. Check your account type and account functions
On the Function Settings page, please check if your current Account Type and Account Function match your business needs. If your needs for Account Function change in the future, you can modify it manually anytime.
*If you are unable to modify certain options of your Account Function, or you would like to modify your Account Type, you may contact us for assistance.
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3. Select Platform Version
If your Account Type is B2B Goods Trade Payment/Collection you can switch between the two platform versions that are available on the Platform Version page.
*For E-commerce Marketplace Collection and Other Trade customers, your platform version is set to the general version by default.
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FAQ (Frequently Asked Questions)
1. Are there any differences in functionality between the two platform versions?
Both the Professional version and the General version share the same core functionalities. The only difference lies in certain operational procedures.
2. What should I do if I find that my current Account type does not match my business model and needs to be changed?
If you think your current Account type needs to be changed, please contact our customer service via support@sunrate.com or your dedicated business development representative for assistance.
3. Can I activate functions are currently not needed but possibly required in the future?
Technically you can do that. We recommend that you keep your commonly used functions enabled, as you will be able to activate the additional functions whenever you need them.