Register as a company

Registration Preparation

Before starting the registration process, please prepare the following materials:

● A mobile number and email address that can receive verification messages

● Your identity document

● The company director's identity document

● Your company’s business document

● The identity documents of natural person shareholders holding more than or equal to 25% (if applicable)

Start the SUNRATE Account Registration

  • Select your location, enter your email address and mobile number, then input the verification code received.

    *If you don't receive an email after a reasonable amount of time, please check your spam folder or contact us.

  • Enter the password you would like to use for future logins, confirm the password, and click Register Now to proceed to the next page.

  • On the next page, choose the business part and click Start.

Complete Company Information

1. Who are you - Fill in the registrant's information

  • If you are the director/UBO of your company, select Legal Representative/Director, fill in your name, and click Save and continue.

  • If you are not the director/UBO, select Authorized Representative, enter your name, upload the authorization Letter and your ID. Click Save and continue.

2. Your business - Fill in company information

2.1 Business Information

  • Fill in the company's basic information. After confirm the information, upload the company documents corresponding to the region you selected.

    *All information provided must match the company's business documents, and please ensure that the business name is consistently used within the platform.

2.2 Director/Legal Representative

  • Select the ID type and upload the corresponding photo or scanned copy, then click Save and continue.

  • If there are multiple directors, click Click to add in order to add the information of all directors.

3. Shareholder Information - Fill in shareholder details

  • Accurately fill in the shareholding ratio, id issuance location, and select id for all individual shareholders holding more than or equal to 25% in the respective fields, and upload the corresponding photos or scanned copies.

  • If there are multiple shareholders with a holding of more than 25%, click Click to Add to upload the documents for all shareholders. After completing the uploads, click Save and Continue.

    *For corporate shareholders (except publicly listed companies), trace the beneficial owner (natural person) holding 25% or more of the shares.

4. Account Setup & ID verification

4.1 Select the functions that best matches your business needs

  • Choose the functions based on your actual needs (multiple selections allowed).

4.2 Choose the way to complete ID verification

  • If you have met an account manager and taken a photo with him/her, select Offline Verification.

  • Enter your account manager’s Invitation code and upload the photo of yours, then click Save and Continue.

  • If you do not have an account manager, or have not taken the photo with your account manager yet, select Liveness Verification.  

  • To complete the Liveness Verification. scan the QR code by using the App or the browser (such as Safari or Google Chrome) on your mobile phone.

  • After scanning the QR code, it will automatically redirect to your mobile browser. Then follow the instruction to complete the facial recognition.

5. Review and Submit the information.

  • Once you successfully complete the visual identity verification, click Submit at the bottom of your screen. This will allow us to review your information. We will complete the review within 1-3 business days and notify you of the final result via email and SMS.

FAQ (Frequently Asked Questions)

1. What should I do if registration fails?

  • If you encounter issues during registration, please ensure that the information you provided and the documents submitted meet the requirements. You may also contact our customer service via sunrate.com/contact-us/ or your dedicated business development representative for assistance..

2. How long does the review process take?

  • The review process typically takes 1-3 business days, but it may vary depending on the nature of your business. The results will be notified via SMS and email.