Registration Preparation
Before starting the registration process, please prepare the following materials:
● A mobile number and email address that can receive verification messages
● Your identification documents (e.g., Passport, National Identification Card, Driver's License)
● Proof of your business (e.g., URL of a business website or e-commerce online store, business registration certificate)
Start the SUNRATE account registration
Select your location, enter your email address and mobile number, then input the verification code sent to your provided contact information.
*If the code is not received within a reasonable timeframe, kindly check your spam or junk folder. Should the issue persist, please contact our support team.
Enter the password you would like to use for future logins, confirm the password, and click Register Now to proceed to the next page.
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On the next page, select Individual and click Start.
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Complete your business information
1. Fill in your personal information
In the first section, enter your personal information and upload proof of address as required.
2. Upload proof of your business
In this section, provide a description of your business and your store’s url. Thereafter, upload the screenshots of your store or website (if applicable).
3. Complete the ID verification
Click to start ID verification.
To complete the ID Verification. scan the QR code by using the App or the browser (such as Safari or Google Chrome) on your mobile phone.
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After scanning the QR code, it will automatically redirect to your mobile browser. Next, follow the instructions to complete the ID verification.
4. Review and submit the information.
Once you have completed all the required steps, return to this page and click Submit. This will allow us to review your information. The review process typically takes 1-3 business days, and you will be notified of the results via SMS and the email which you have provided.
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FAQ (Frequently Asked Questions)
1. What should I do if registration fails?
If you encounter issues during registration, please ensure that the information you provided and the documents submitted meet the requirements. You may also contact our customer service via support@sunrate.com or your dedicated business development representative for assistance.
2. How long does the review process take?
The review process typically takes 1-3 business days, but it may vary depending on the nature of your business. The results will be notified via SMS and email.