How could I convert currencies?

Before You Begin

Ensure the currency you need is enabled within the function management settings

• Click Function Management in the top right dropdown menu, then select Transaction Currencies.

• On this page, check if the currencies you want to buy is available. If not, click Modify in the top right to add it.

Start the converting Process  (Example: Selling USD to Buy EUR)

1. Top Up the FX Management Account Balance:

1.1 Initiate the Top-Up

• Go to FX Management, then click Account Balance. In the top right, click Top-Up.

1.2 Confirm the Top-Up

• Enter the currency type and amount you would like to top up, then click Confirm. This will transfer the funds from your Account Balance to the FX Management Account Balance.

  *All FX Management Account Balance funds must come from the Account Balance, allowing for instant, fee-free transfers between the two.

2. Initiate a New Trade:

2.1 Start the Trade

• Click FX Management and then click New Trade.

2.2 Get the Exchange Rate and Confirm Trade

• Enter the trade details, then click Quote FX Rate to view the current rate. After you confirm the rate, click Confirm to Trade.

2.3 Confirm the Quote and Complete the Trade

• After confirming the trade, a transaction summary will appear on the right side of the screen. Click Confirm Quote within 15 seconds to finalize the transaction.

3. Withdraw from the FX Management Account Balance

3.1 Initiate the Withdrawal

• After completing the trade, go back to Account Balance and click Withdraw in the top right.

3.2 Confirm the Withdrawal

• Enter the currency type and amount you would like to withdraw, then click Confirm. This will transfer the corresponding amount from your FX Management Account Balance to your Account Balance.

  *Funds in the FX Management Account cannot be used directly for global payments or withdrawals to your company account. You must first transfer them to the Account Balance for further processing.