How should I top up my commercial cards?

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Fund Your Commercial Card Account with the Corresponding Currency

1. Check your account balance

  • Check that your Payment Balance has sufficient funds (using USD as an example).

    *The fund should not be 0 or the card issuance will fail. If you are experiencing difficulty finding this feature on your interface, please refer to the following guide for assistance: <Funcation Management>.

  • Platform version - General:

  • Platform version - Professional:

2. Top up your card balance

  • Click Cards and select Card Balance before choosing Transfer In to transfer the required currency (USD for example) into your Card Account Balance.

    *All Card Balance funds must originate from the Account Balance, allowing instant, fee-free transfers between the two.

    *We support you to set up Auto-Top-Up, you can find this function by refering:  <Auto-top-up>.

3. Confirm top-up amount

  • Enter the amount you would like to top up, then click Confirm.

    *The top-up amount must be less than or equal to the amount in your Payment Balance for the corresponding currency.