Add Store Holder/Holder Bank (For E-commerce sellers）
If you are an e-commerce seller, please complete this step before applying for Collection Accounts.
When filling in the Store Holder information, please make sure the information is accurate and valid, and does not contain any letters from languages other than Chinese or English, or any special characters.
*For more details, please refer https://help.sunrate.com/docs/store-holder-filling-requirementsguidelines.
1. Add Holder Bank (For Amazon sellers only)
If you are selling on e-commerce platforms other than Amazon, you do not need to complete this step. Please skip steps 1 and 2 and proceed directly to step 3.
Click Global Accounts, then click Add in the top right corner of the Holder Bank page.
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2. Enter bank information
Select your Account Type (Corporate or Personal), then fill in your bank information and click Submit.
*Once your bank information has been added, you can view and manage it anytime on the Holder Bank page.
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3. Add Store Holder
Click Global Accounts and select Add at the top right corner of the Store Holder page.
*When filling in the Store Holder information, please use English characters only. Do not enter characters from other languages or special symbols.
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4. Enter Store Holder information
Select the Holder Type before filling in the corresponding information and click Submit.
*To add a Holder Bank, you may choose an existing one which has already been added or add a new one by clicking Add.
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5. Wait for approval
Once the store holder has been successfully added, its information will be displayed on the Store Holder page. You will be able to manage and view it anytime here.
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FAQs (Frequently Asked Questions)
1. Do I need to complete the submission and verification steps before linking my Global Collection Account to my E-commerce store?
Yes, you need to complete the information submission and verification process before linking your store to SUNRATE.
2. How long will the information verification process take?
The information verification process is usually completed within a few minutes. You will be able to see the updated status once your information has been successfully verified.