To raise a transaction dispute, please get in touch with your dedicated business development representative or our customer support team at support@sunrate.com, with the subject title ‘Fraud, Lost or Stolen Card’. To accelerate the process, please assist to prepare and submit these information:
SUNRATE Account ID:
Card ID:
Card Number:
CVV:
Card Expiry Date:
Merchant Name:
Amount:
Currency:
Payment Time:
A member of our team will get back to you within 1 business day.